Current Training Schedule
See the upcoming cohort start dates below
UPCOMING TRAINING 2026
Workplace Awareness (EDI) Training Session (1 x 90-minute session)
Thursday 9th April SOLD OUT
Time Management Training Session (1 x 90-minute session)
Tuesday 21st April SOLD OUT
Proactive Parts Sales – Q2 2026
- Module 1 - Sales Overview - Monday 11th May 12.00pm - 1.00pm
- Module 2 - Communication Skills - Wednesday 13th May 12.00pm - 1.00pm
- Module 3 - Presenting a Solution - Monday 18th May 12.00pm - 1.00pm
- Module 4 - Managing Activity - Wednesday 20th May 12.00pm - 1.00pm
Complaint Handling – Q2 2026
- NEW DATES COMING SOON
Customer Service (formerly ECR) - April 2026
- NEW DATES COMING SOON
Garages: Aftersales Professional - Q2 2026
- NEW DATES COMING SOON
Garages: Aftersales Commercial Awareness - Q2 2026
- NEW DATES COMING SOON
To purchase your place/places on any of the courses, please click on the relevant courses below ⬇️
If you have 5 or more learners feel free to contact us on [email protected]
Available Courses
Please contact us if you are looking for a bespoke option
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Proactive Parts Sales Short Course
CourseDesigned to identify best practice in sales attitude, techniques and activity levels and adapt your approach to deliver an improved customer experience, leading to an increase in consistent sales performance.
£99
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Customer Service Short Course
CourseDesigned to identify clear standards and objectives to create a culture for providing consistently great customer service. To develop own customer management, knowledge and skills and consider customer service and customer satisfaction.
£99
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Complaint Handling Short Course
CourseDesigned to develop confidence in identifying, engaging with and managing customer issues, conflicts and complaints that occur throughout the sales process. Improving confidence through a structured approach designed to reduce customer issues.
£99
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Workplace Awareness Module
CourseThis course focuses on fostering a more inclusive workplace by exploring concepts of Equality, Diversity, and Inclusion (EDI), examining case studies of improper behaviour, and developing strategies to promote respectful attitudes and behaviours.
£29
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Time Management Course
CourseA 90-minute virtual training module designed to provide a structured and manageable approach to time and task management. Exploring techniques and methods for prioritising, organising, measuring and communicating in order to organise and sort tasks.
£29
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Aftersales Commercial Awareness Programme
CourseDesigned to equip Service and Aftersales Managers with the essential financial, operational and leadership tools to drive business performance, customer loyalty, and sustainable profitability.
£149
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Pre-order available now!
Aftersales Professional Programme
CourseDesigned to cover all aspects of customer management leading to a measured improvement in the customer experience, customer loyalty and department profitability.
£149
Contact Us
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