About this course

This virtual course is designed to identify best practice in sales attitude, techniques and activity levels and adapt your approach to deliver an improved customer experience, leading to an increase in consistent sales performance.


This short course comprises 4 Virtual Classroom Training sessions. Once purchased you will have access to the training hub and the virtual room links. This course is 1 of the 3 core courses of the IAAF Professional Parts Sales Advisor Programme.


Proactive Parts Sales - Upcoming Virtual Schedule 

SEPTEMBER 2024 

Mon 2nd Sep: VCT 1 - 9:30am – 11.00am

Fri 6th Sep: VCT 2 - 9:30am – 11.00am

Mon 16th Sep: VCT 3 - 9:30am – 11.00am

Fri 20th Sep: VCT 4 - 9:30am – 11.00am 


OCTOBER 2024

Mon 7th Oct: VCT 1 - 12:30pm – 2.00pm

Mon 14th Oct: VCT 2 - 12:30pm – 2.00pm

Mon 28th Oct: VCT 3 - 12:30pm – 2.00pm 

Tue 5th Nov: VCT 4 - 12:30pm – 2.00pm


NOVEMBER 2024

Tue 5th Nov: VCT 1 - 9:30am – 11.00am

Fri 8th Nov: VCT 2 - 9:30am – 11.00am

Tue 12th Nov: VCT 3 - 9:30am – 11.00am

Fri 15th Nov: VCT 4 - 9:30am – 11.00am


DECEMBER 2024

Mon 2nd Dec: VCT 1 - 9:30am – 11.00am

Wed 4th Dec: VCT 2 - 9:30am – 11.00am

Mon 16th Dec: VCT 3 - 9:30am – 11.00am

Thu 19th Dec: VCT 4 - 9:30am – 11.00am


£175.00 + VAT per delegate for all virtual sessions and hub access.

Course Structure

    1. Welcome and Instructions

    2. How to use the Hub

    3. Upcoming Virtual Classroom Session Schedule and Links

    4. Virtual Classroom Training Help Guide

    5. Optional 1-2-1 Coaching Session

    6. Book Your Cohort Dates

    1. View Module 1 Manual

    2. Download Module 1 PDF Manual

    3. Module 1 Knowledge Check

    4. Work-based Assignment - Module 1

    1. View Module 2 Manual

    2. Download Module 2 PDF Manual

    3. Module 2 Knowledge Check

    4. Module 2 Post-VCT Feedback

    1. View Module 3 Manual

    2. Download Module 3 PDF Manual

    3. Module 3 Knowledge Check

    4. Work-based Assignment - Module 3

    1. View Module 4 Manual

    2. Download Module 4 PDF Manual

    3. Module 4 Knowledge Check

    4. Work-based Assignment - Module 4 (PDF)

    5. Work-based Assignment - Call Critique Report (Spreadsheet Version)

    6. Module 4 Post-VCT Feedback

About this course

  • £210.00
  • Virtual Classroom Training
  • Downloadable Materials
  • Work-based Assignments

Register Your Interest

Add your email address below to receive updates on cohort dates and other courses

Thank You