About this course

This virtual course is designed to identify best practice in sales attitude, techniques and activity levels and adapt your approach to deliver an improved customer experience, leading to an increase in consistent sales performance.


This short course comprises 4 Virtual Classroom Training sessions. Once purchased you will have access to the training hub and the virtual room links.


Proactive Parts Sales - Upcoming Virtual Schedule 

Q2 Cohort 

Module 1 Sales Overview - Monday 7th April 12.30pm - 2.00pm

Module 2 Communication Skills - Thursday 10th April 12.30pm - 2.00pm

Module 3 Presenting a Solution - Monday 14th April 12.30pm - 2.00pm

Module 4 Managing Activity - Thursday 17th April 12.30pm - 2.00pm


£149.00 including VAT per delegate for all virtual sessions and hub access.


This course is 1 of the 3 core courses of the IAAF Professional Parts Sales Advisor Programme.

Course Structure

    1. Welcome!

    2. How to use the Hub

    3. Upcoming Virtual Classroom Session Schedule and Links

    4. Book Your Cohort Dates

    5. Virtual Classroom Training Help Guide

    6. Course Synopsis

    7. Book Your 1-2-1 Coaching Session

    1. View Module 1 Manual

    2. Download Module 1 PDF Manual

    3. Module 1 Knowledge Check

    4. Work-based Assignment - Module 1

    1. View Module 2 Manual

    2. Download Module 2 PDF Manual

    3. Module 2 Knowledge Check

    1. View Module 3 Manual

    2. Download Module 3 PDF Manual

    3. Module 3 Knowledge Check

    4. Work-based Assignment - Module 3

    1. View Module 4 Manual

    2. Download Module 4 PDF Manual

    3. Module 4 Knowledge Check

    4. Work-based Assignment - Module 4 (PDF)

    5. Work-based Assignment - Call Critique Report (Spreadsheet Version)

    6. Module 4 Post-VCT Feedback

About this course

  • £149.00
  • Virtual Classroom Training
  • Downloadable Materials
  • Work-based Assignments

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