About this course

This virtual course is designed to identify best practice in sales attitude, techniques and activity levels and adapt your approach to deliver an improved customer experience, leading to an increase in consistent sales performance.


This short course comprises 4 Virtual Classroom Training sessions. Once purchased you will have access to the training hub and the virtual room links.


Proactive Parts Sales - Upcoming Virtual Schedule 

January 2025 

Module 1 Sales Overview - Tuesday 7th January 3.00pm - 4.30pm

Module 2 Communication Skills - Tuesday 21st January 3.00pm - 4.30pm

Module 3 Presenting a Solution - Tuesday 28th January 3.00pm - 4.30pm 

Module 4 Managing Activity - Tuesday 4th February 3.00pm - 4.30pm


£149.00 including VAT per delegate for all virtual sessions and hub access.


This course is 1 of the 3 core courses of the IAAF Professional Parts Sales Advisor Programme.

Course Structure

    1. Welcome!

    2. How to use the Hub

    3. Upcoming Virtual Classroom Session Schedule and Links

    4. Virtual Classroom Training Help Guide

    5. Optional 1-2-1 Coaching Session

    6. Book Your Cohort Dates

    7. Course Synopsis

    1. View Module 1 Manual

    2. Download Module 1 PDF Manual

    3. Module 1 Knowledge Check

    4. Work-based Assignment - Module 1

    1. View Module 2 Manual

    2. Download Module 2 PDF Manual

    3. Module 2 Knowledge Check

    1. View Module 3 Manual

    2. Download Module 3 PDF Manual

    3. Module 3 Knowledge Check

    4. Work-based Assignment - Module 3

    1. View Module 4 Manual

    2. Download Module 4 PDF Manual

    3. Module 4 Knowledge Check

    4. Work-based Assignment - Module 4 (PDF)

    5. Work-based Assignment - Call Critique Report (Spreadsheet Version)

    6. Module 4 Post-VCT Feedback

About this course

  • £149.00
  • Virtual Classroom Training
  • Downloadable Materials
  • Work-based Assignments

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