About This Certified Programme

This course is designed to identify best practice in sales attitude, techniques and activity levels and adapt your approach to deliver an improved customer experience, leading to an increase in consistent sales performance.


This certified course comprises 4 Virtual Classroom Training sessions, work-based assignments, knowledge check questions and unlimited 1-2-1 virtual coaching sessions. Once purchased you will have access to the training hub and the virtual room links. This course is 1 of the 3 core courses of the IAAF Professional Parts Sales Advisor Programme.


The next training cohort starts mid-2024


£375.00 + VAT per delegate for all virtual sessions and hub access.

Course Structure

    1. Welcome and Instructions

    2. How to use the Hub

    3. Upcoming Virtual Classroom Session Schedule

    4. Virtual Classroom Training Help Guide

    5. Unlimited 1-2-1 Coaching Sessions

    1. Module 1 VCT Link

    2. View Module 1 Manual

    3. Download Module 1 PDF Manual

    4. Module 1 Knowledge Check

    5. Work-based Assignment - Module 1

    1. Module 2 VCT Link

    2. View Module 2 Manual

    3. Download Module 2 PDF Manual

    4. Module 2 Knowledge Check

    1. Module 3 VCT Link

    2. View Module 3 Manual

    3. Download Module 3 PDF Manual

    4. Module 3 Knowledge Check

    5. Work-based Assignment - Module 3

    1. Module 4 VCT Link

    2. View Module 4 Manual

    3. Download Module 4 PDF Manual

    4. Module 4 Knowledge Check

    5. Work-based Assignment - Module 4 (PDF)

    6. Work-based Assignment - Call Critique Report (Spreadsheet Version)

About this course

  • £450.00
  • Virtual Classroom Training
  • Downloadable Materials
  • IAAF Achievement Certificate

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